“You’re doing the same work in three places.”
Every handoff means another copy, another update, another chance to miss something.
Better systems. More room to do good work.
You shouldn’t have to work this hard
to get work done.
We implement the systems that take the busywork off your team, so your people can focus on the work that moves your business. Then we teach them to run it.
Book a conversationFrom configuring the tools you already use
to custom software built from scratch.
Your team does more
than seemed possible.The reason we do this.
than seemed possible.The reason we do this.
Certified Smartsheet Aligned PartnerFor growing businesses and enterprise teams.We won’t sell you what you don’t need.
Sound familiar?
Good people.
Too much work around the work.
When basic tasks take this much effort, another spreadsheet or another reminder rarely solves it.
“Nobody can find the number they need.”
The information exists. A clear picture of what matters is harder to come by.
“The process only works when you personally chase people.”
You’ve become the reminder, the status report, and the safety net.
If any of these land, the problem isn’t your people. It’s the system they’re stuck in.
The right tools for
the work you actually do.
One source of truth. Fewer manual steps. Accountability that lives in the process.
See what’s happening.
Bring your work, reporting, and dashboards into a Smartsheet environment your team can trust. We also clean up the one that grew messy.
SMARTSHEET · CONFIGURATION · REPORTINGGive routine work a helping hand.
Implement AI agents that check work or handle repeatable tasks, with practical training so your team can use and extend them.
AI IMPLEMENTATION & TRAININGStop moving information by hand.
Connect the systems you already use, so a completed task moves to the next person without another copy-and-paste.
N8N · MAKE · MICROSOFT 365Software that fits your process.
When the existing tool is the problem, implement a purpose-built application around what your business needs.
CUSTOM SOFTWAREHow we work
Start with what hurts.
Make room for what’s possible.
Immediate impact to the investment, and immediate impact to the user experience.
Where you are today.
Walk us through the work, the tools, and where things get stuck. The first conversation is mostly listening.
The dream.
What would a great day look like? We map the possibilities so today’s solution leaves room for where you want to go.
Quick wins.
Start with the changes that deliver value and put a useful result in your team’s hands. Work in small sprints. Teach as we go.
Proof in the everyday work
Extend what works.
Change what doesn’t.
The right answer depends on the problem. Here’s what that looks like in practice.
WARATAH CONSULTING / FORMPICS
Days of work.
Down to minutes.
Down to minutes.
The team was downloading form photos and uploading them into Smartsheet cells by hand. We created FormPics to automate the process inside the tools they already used.
Explore FormPicsA CUSTOM APPLICATION
When the tool itself is the bottleneck.
A replacement application removed manual steps and gave an owner and staff better visibility, accountability, and workflow.
IMPLEMENTATION + TRAINING
Less dependent on us. On purpose.
As a long-term client’s tools evolved across Smartsheet, n8n, and Make, we coached their technical lead to run more of the work themselves.
Growing businesses and teams inside billion-dollar enterprises.
In their words
What changes when
the system fits.
What clients say about the work.
“They don't just build solutions, they solve problems.”
“Their value is not just technical knowledge, it is the ability to listen, understand the goal, and build solutions that actually work for the people using them.”
“D&M Business Solutions transformed a manual, time-consuming process into a seamless workflow. The solution saves us time every day, improves our client experience and allows us to scale without increasing administration overhead.”
“We have a better workflow and visibility for our metrics and projects. We love working with Mike and his team. They have extensive knowledge in Smartsheet and help you think through implementing new processes and workflows before developing.”
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Ongoing guidance / Fractional CTO
A technology executive in your leadership meetings, without the full-time salary.
Platform changes. AI adoption that saves your team time. Build or buy. Get an experienced voice at the table who weighs the technology against whether your people will actually use it.
A monthly leadership seat. Ongoing access.
Planning for your key initiatives.
Planning for your key initiatives.
About Mike
Mike Smith brings years of hands-on operations experience in construction and automotive to technology leadership. He helps leadership teams balance cost, functionality, and what their people will actually adopt.
Read Mike’s storyTell us what’s slowing
your team down.
You don’t need a technical brief. A conversation is a good place to start.